In the context of its private transportation activity, LUXURY DRIVER VTC (SIRET: 89910857500023) attaches great importance to protecting the privacy of its clients and visitors. This privacy policy aims to inform you transparently about the collection, use, and protection of your personal data.

Data Collected

We collect the following information through reservation forms, contact forms, or during your browsing:

• First and last name
• Postal address
• Email address
• Phone number
• IP address
• Browsing data (via cookies)

Purpose of Processing

Your personal data is used to:

• Manage your booking requests
• Contact you regarding your rides
• Improve the quality of our services
• Send you targeted commercial offers if you have consented
• Generate statistics on website traffic

Legal Basis

The processing of your data is based on:

• Your consent (contact form, newsletter subscription)
• The performance of a contract (booking, payment for a ride)
• Compliance with legal obligations
• Our legitimate interest to improve our services and ensure site security

Recipients

Your data is only accessible to:

• Members of our team strictly authorized
• Our technical service providers (host, booking tools, payment services)
• Our partner drivers, only within the scope of service execution

No data will be transferred or sold to third parties.

Cookies

We use cookies to:

• Analyze website traffic
• Facilitate your navigation
• Remember your preferences

You can refuse the use of cookies by modifying your browser settings.

Data Security

We implement security measures in accordance with current standards:

• Secure HTTPS connections
• Restricted access to data
• Firewalls and antivirus protection
• Regular data backups

Data Retention Period

Your personal data is retained:

• For the time necessary to provide our services
• Up to 3 years after your last contact for marketing purposes
• Longer if legally required

Your Rights

In accordance with the GDPR, you have the following rights:

• Right of access to your data
• Right to rectification
• Right to erasure (right to be forgotten)
• Right to data portability
• Right to object to processing
• Right to restrict processing

You can exercise these rights by contacting us at:

Email: contact@luxurydrivervtc.com
Postal address: RESIDENCE LE LAFAYETTE, 21 AVENUE DE LA GALISSARDIERE, 83600 FREJUS, France
Phone: +33 6 59 58 56 32

You also have the right to file a complaint with the CNIL (www.cnil.fr).

Changes

This policy may be modified at any time. The date of the last update is indicated below.

Last updated: April 2025